Returns & Exchanges
We want you to love your FaceGym results, so if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are returned in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Items
Securely place the products in their original box and include the printed return authorization form inside.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our studio team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing